In today’s dynamic and ever-changing environment, every organization, every information system is subjected to the increasing requirement of evolvability and adaptation. When we fail to adapt, we die—or, in business terms, we go bankrupt. Organizations cease to exist because of new, vibrant, disruptive start-ups taking over market share and becoming the new industry giants. Amazon, Facebook, Netflix, Spotify—the list goes on. But these big companies were once start-ups themselves—start-ups that saw business opportunities in the changing environment and reacted accordingly. How can established businesses adapt and react in the same way? As a consequence, there is a clear need to identify critical success factors that can help to engineer an agile organization and make success more likely for digital transformation projects.

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Our research-driven approach for digital transformation highlights the critical success factors on all organizational levels for digital transformation projects and organizations, regardless of their industry. It is intended for organizations in which IT is a critical function, or which want to undertake a digital transformation. Our approach is aimed at helping organizational leaders who need a holistic view of organizations and how to digitally transform their organizations, as well as an in-depth knowledge of critical success factors and how organizations should be engineered and managed in order to ensure the highest probability of success, backed by statistical research on over 50,000 digital transformation projects and organizations.

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